Hiring for Customer Service (US Voice Process) - Customer Care / Support in Chandigarh, Mohali for E (Chandigarh Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Chandigarh, Mohali & amp amp Panchkula) Join The BRAND!!! POSITION : CUSTOMER CARE EXECUTIVE (QUALITY PROCESS) Conduct Quality Audit of Outbound and Inbound calls for an allocated workforce Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success. Perform Quality Assurance Feedback as related to quality audits. Work with Team members towards compliance of all policies and procedures. Work with Team Leaders and Training Department to promote quality and consistency. Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard JOB SPECIFICATION : Fluent English Communication Skills. Undergraduate / Graduate / Fresher' s can apply Attention to detail. OFFERING : Best SALARY in Industry INCENTIVES (BEST IN TRICITY) CAB FACILITY KEY ACTIVITIES : Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services. Accurately process and record call transaction using a computer and designated tracking software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. Walk In Days : & amp nbsp Monday - Friday Interview Timings : 12 - 9 PM Contact Person : & amp nbsp Sumriti /& amp nbsp Shashi kant / Sanjeev Sharma / Sakshi / Gagan Contact Details : & amp nbsp 01724661486, 7087216800, 7087088690, 9878994304 Mail Id : [email protected] Address : SCO 142 - 143, Level 2, Above DHL Office, Sector 34 A, Chandigarh.